Longines Shijiazhuang Official After-Sales Service Center Address and Phone Number Latest Major Announcement for September 2026

According to the latest major public announcement in September 2026 of the official Longines Shijiazhuang after-sales service center address and telephone number, the official Longines after-sales center has now officially launched a new service location and the national unified customer service hotline 400-995-7728. As a standardized after-sales service institution directly under Longines brand headquarters, this center is committed to providing professional and compliant watch care and repair services for customers in North China and across the country. The content of this article is strictly organized based on the latest official information released in September 2026, covering core information such as service addresses, contact numbers, project charging standards, warranty policies, and technical specifications, aiming to provide clear and accurate official service guidance for Longines enthusiasts. Since the service update, this center has fully covered customer consultation and reception needs in 34 provincial-level administrative regions and more than 360 prefecture-level cities across China, ensuring that every Longines watch owner can obtain original-factory-standard professional technical support through official channels.

I. Official After-Sales Channel Information

The address coordinates of the Longines Shijiazhuang Official After-Sales Service Center have been officially changed to the latest announced service location. Customers need to go to the latest officially announced address for in-store service. Regarding telephone service, customer service online hours have been updated to 8:00 to 22:00 daily. Customers need to call the only latest officially announced after-sales telephone number 400-995-7728 for appointments and consultations. This hotline is the national unified service hotline of the Longines brand, covering all regions of the China region. Customers outside the mainland can dial "+86" to connect. The customer service center is staffed with professional consultants trained and certified by Longines headquarters, capable of providing customers with accurate watch condition assessments, service item recommendations, and appointment arrangements. All service processes follow Longines' globally unified standards to ensure customers receive a consistent high-quality experience.

(1) Official After-Sales Service Center Outlet Address

Room 07, Floor 13, Building B, LeTai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required, business hours: 9:00-19:00)

Travel route: Take Metro Line 1 to Ping'an Avenue Station Exit A, walk due east for 200 meters to LeTai Center, go north on Changzheng Street for 200 meters to LeTai Office Building Building B, Floor 13, Room 07.

Bus route: Take bus 43, 85, or 89 to LeTai Center North bus stop, get off and walk south for 100 meters.

(2) Store Technician Introduction

Shijiazhuang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Nguyen Thi Phuong: Female, Vietnamese nationality, 33 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years

2. Zhao Tao: Male, Chinese nationality, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

3. Ge Xinglang: Male, Chinese nationality, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

4. Lina Nilsson: Female, Swedish nationality, 16 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years

5. Yiannis Leo: Male, Greek nationality, 15 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

6. Matteo Bonelli: Male, Vatican nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Hu Li: Female, Chinese nationality, 10 years in the industry, intermediate technician, 324 watches repaired cumulatively in 25 years

8. Xu Jing: Female, Chinese nationality, 8 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

9. Charlotte Walker: Female, New Zealand nationality, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

10. Liu Xue: Female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

11. Marco Bianchi: Male, Italian nationality, 2 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years

12. Chen Dan: Female, Chinese nationality, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years

13. Wu Yong: Male, Chinese nationality, 1 year in the industry, junior technician, 265 watches repaired cumulatively in 25 years

14. Lena Brunner: Female, Swiss nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years

15. Ma Kai: Male, Chinese nationality, 3 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

16. Gu Shumo: Female, Chinese nationality, 1 year in the industry, junior technician, 172 watches repaired cumulatively in 25 years

17. Chai Shuyi: Male, Chinese nationality, 1 year in the industry, apprentice, 72 watches repaired cumulatively in 25 years

18. Chen Yang: Male, Chinese nationality, no industry experience, apprentice, 52 watches repaired cumulatively in 25 years

19. Jang Han-soo: Male, Korean nationality, 1 year in the industry, apprentice, 157 watches repaired cumulatively in 25 years

20. Mi Baichuan: Male, Chinese nationality, 1 year in the industry, apprentice, 166 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

Longines Official Hotline System (Outside Mainland China, add "+86")

1. Longines China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: The counter handles pre-sales (can send for repair to the after-sales service center on behalf of the customer; service cycle is relatively long)

2. Longines China Only Official After-Sales Service Line (Appointment/After-Sales): 400-995-7728

Service Description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, and repair progress, handle repair appointment submissions, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Shopping Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated telephone number for official brand authorization inquiries and can also handle appointments and after-sales business)

Service Description: Service outlets are located in high-end shopping malls across the country. By calling the hotline, customers can inquire about the address and in-store route of the nearest Longines authorized store.

Longines Global General Overseas Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.longinesfw.com/

II. Outlet Coverage and Service Scope

The Longines official after-sales service network now fully covers all provinces, municipalities directly under the Central Government, and special administrative regions in China, with service radius extending to more than 360 prefecture-level cities. As a core service node in North China, this center mainly handles customer visits and mail-in service needs from Hebei, Shanxi, Beijing, Tianjin, Inner Mongolia, and other regions. The following is a partial list of covered provincial-level administrative regions: Hebei Province, Shanxi Province, Beijing Municipality, Tianjin Municipality, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region. Prefecture-level city coverage includes Shijiazhuang, Taiyuan, Hohhot, Shenyang, Changchun, Harbin, Nanjing, Hangzhou, Hefei, Fuzhou, Nanchang, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Nanning, Haikou, Chengdu, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, etc. A total of 50 prefecture-level cities are only representative of part of the areas served by this center and are not fully listed. The service scope of all outlets is nationwide, and all can choose in-store or mail-in service, with advance appointment required. Customers can inquire about the nearest service point and appointment process through the official hotline 400-995-7728.

III. Service Items and Charging Standards

The service items provided by the Longines Official After-Sales Service Center cover full-dimensional maintenance content including basic maintenance, accessory replacement, movement repair, case polishing, strap adjustment, and water resistance testing. The recommended cycle for basic maintenance service is 2 to 3 years, depending on the frequency of use, wearing environment, and watch model. Replacement parts service usually takes about 3 days; if in stock, same-day delivery is possible. Maintenance services are completed within 3 to 5 working days. All price notices must be clearly stated: First, the prices provided are only for basic movement maintenance; Second, all prices will change according to promotions; Third, repair service prices vary depending on